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Ninchat Support
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  • Ninchat support site
  • What's new
  • General tips
    • How to get started
    • Terminology
    • User interface
    • Forgotten password
    • Problems with sign-in
    • Problems with interface
    • Bookmarks & shortcuts
    • Ninchat language
  • User account
    • Ninchat invitation
    • Create new account
    • User settings and profile
    • Sign-in
    • Remove user account
  • Organization
    • Manage organization members
    • Add a new agent
    • Manage queues and queue agents
    • Customize tags
    • How to remove an agent from organization?
  • Team channels
    • How to invite people to channel?
    • Channel settings
    • How to create a new channel?
    • Private conversations
    • How to remove a channel member?
  • Customer service queues and audiences
    • Opening and closing queue
    • Picking customer from queue
    • Having a customer audience
    • Ending audience
    • Transferring customer
    • Video calls
    • Customer chat interface
    • Queue settings
    • Site configurations
    • Queue schedule
    • Queue statistics
    • Embedding chat on website
    • Registered contacts
    • Customer service tips
  • Public group discussions
    • Embedding group chat on website
    • Group chat customer view
    • How to organize group discussion?
    • Moderating a channel
    • Save chat history
  • Operator
    • Instructions for operators
  • Customer advisor
    • Getting started - Agents
  • Developers
    • For Developers
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  1. User account

Remove user account

Here you can find instructions on how to remove a user account from Ninchat.

An organization operator can remove users from the organization and queues. A channel moderator can remove channel members from the channel. Only the user can delete their entire account from Ninchat by him/herself.

Delete your account

If you wish to delete your Ninchat account entirely, you have to delete all of your login identities.

  1. Click the arrow icon next to your username at the bottom of the Sidebar.

  2. Select "Settings and profile" from the menu.

  3. In your personal settings, go to the tab "Authentication".

  4. Click a trash icon to remove an identity, repeat for all identities you have.

  5. Log out.

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Last updated 5 years ago