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    • Ninchat invitation
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  • Organization
    • Manage organization members
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    • How to remove an agent from organization?
  • Team channels
    • How to invite people to channel?
    • Channel settings
    • How to create a new channel?
    • Private conversations
    • How to remove a channel member?
  • Customer service queues and audiences
    • Opening and closing queue
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  • Public group discussions
    • Embedding group chat on website
    • Group chat customer view
    • How to organize group discussion?
    • Moderating a channel
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  • Operator
    • Instructions for operators
  • Customer advisor
    • Getting started - Agents
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On this page
  • Send an invitation
  • Remove a user from a channel
  1. Team channels

How to invite people to channel?

Here you can find instructions on how to invite people to a channel.

PreviousTeam channelsNextChannel settings

Last updated 5 years ago

Send an invitation

Channel operators can invite new members to the channel.

  1. Click the "Invite people" link at the end of the member list.

  2. In the "Search" field, type email address or Ninchat username of the person you want to invite, and press Enter or choose from the shown list.

  3. Add email addresses of other invitees as needed.

  4. Click the button "Send invite".

  5. You can also copy the invitation link and send/share it to each person.

The invitation link is valid for 14 days from the time it is created. It will then expire and you will need to create a new one if necessary.

Invite someone by email, who does not have a Ninchat account

If the invitee does not have a user account on Ninchat yet, the invitation will be sent via email. The person can follow the instructions in the section "How to create account?" below.

Invite an existing Ninchat user

If the invitee is already a Ninchat user or an agent, the invitation link can be sent/copied to him/her as a private message. Instead of entering the email address, you can enter the agent username in the "Search" field.

Remove a user from a channel

Create new account
How to remove a channel member?
Send a channel invitation