> For the complete documentation index, see [llms.txt](https://support.ninchat.com/ninchat-support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.ninchat.com/ninchat-support/english-new/user-interface.md).

# User interface

- [User Interface Introduction](https://support.ninchat.com/ninchat-support/english-new/user-interface/user-interface-overview.md)
- [Updated User Interface – What Has Changed?](https://support.ninchat.com/ninchat-support/english-new/user-interface/user-interface-overview/updated-interface-whats-new.md)
- [General tips](https://support.ninchat.com/ninchat-support/english-new/user-interface/general-tips.md): Frequently asked questions
- [Forgotten password](https://support.ninchat.com/ninchat-support/english-new/user-interface/general-tips/forgotten-password.md): Password reset instructions
- [Problems with sign-in](https://support.ninchat.com/ninchat-support/english-new/user-interface/general-tips/sign-in-problems.md): Unable to log in?
- [Ninchat user interface language](https://support.ninchat.com/ninchat-support/english-new/user-interface/general-tips/interface-language.md): Choose your preferred language from the settings.
- [Terminology](https://support.ninchat.com/ninchat-support/english-new/user-interface/general-tips/terminology.md): Commonly used terms
- [Interface problems](https://support.ninchat.com/ninchat-support/english-new/user-interface/general-tips/interface-problems.md)
- [Scheduled appointments](https://support.ninchat.com/ninchat-support/english-new/user-interface/general-tips/scheduled-appointments.md): How to view and join scheduled appointments
- [Customer service queues and audiences](https://support.ninchat.com/ninchat-support/english-new/user-interface/customer-service-queues-and-conversations.md): Queues and customer conversation tools
- [Opening and closing queue](https://support.ninchat.com/ninchat-support/english-new/user-interface/customer-service-queues-and-conversations/opening-and-closing-queue.md): The queue can be opened and closed manually, or automatically by scheduling. An open queue is marked with a green circle in the Sidebar and queue view, while a closed queue is marked with a red circle
- [Picking customers from queue](https://support.ninchat.com/ninchat-support/english-new/user-interface/customer-service-queues-and-conversations/picking-customer-from-queue.md): How to pick a customer from a customer queue
- [Having a customer audience](https://support.ninchat.com/ninchat-support/english-new/user-interface/customer-service-queues-and-conversations/having-customer-conversation.md)
- [Ending an audience](https://support.ninchat.com/ninchat-support/english-new/user-interface/customer-service-queues-and-conversations/ending-customer-conversation.md)
- [Transferring customer](https://support.ninchat.com/ninchat-support/english-new/user-interface/customer-service-queues-and-conversations/transferring-customer.md): How to transfer customer to another queue
- [Blocking a disruptive user](https://support.ninchat.com/ninchat-support/english-new/user-interface/customer-service-queues-and-conversations/blocking-a-disruptive-user.md)
- [Video meetings](https://support.ninchat.com/ninchat-support/english-new/user-interface/customer-service-queues-and-conversations/video-meetings.md)
- [Customer chat interface](https://support.ninchat.com/ninchat-support/english-new/user-interface/customer-service-queues-and-conversations/customer-chat-view.md): Here you can find introduction to customer chat interface and how it works.
- [Attachments in conversation history](https://support.ninchat.com/ninchat-support/english-new/user-interface/customer-service-queues-and-conversations/conversation-history-attachments.md): How attachments are shown in conversation history
- [Registered contacts](https://support.ninchat.com/ninchat-support/english-new/user-interface/customer-service-queues-and-conversations/registered-contacts.md): Registered customer contacts without a chat
- [Audience ticketing](https://support.ninchat.com/ninchat-support/english-new/user-interface/customer-service-queues-and-conversations/audience-ticketing.md): Registered contacts can be assigned as Audience ticketing. New and unprocessed tickets are displayed highlighted.
- [Useful tips](https://support.ninchat.com/ninchat-support/english-new/user-interface/customer-service-queues-and-conversations/useful-tips.md): Tips for customer service representatives
- [Manage queues and queue members](https://support.ninchat.com/ninchat-support/english-new/user-interface/queue-management.md): You can find the settings for the queues through the Organization settings.
- [Queue settings](https://support.ninchat.com/ninchat-support/english-new/user-interface/queue-management/queue-settings.md): Here you can find instructions on how to edit queue settings with operator rights.
- [Queue schedule](https://support.ninchat.com/ninchat-support/english-new/user-interface/queue-management/queue-schedule.md): The customer queue schedule and how to manage it.
- [Queue statistics](https://support.ninchat.com/ninchat-support/english-new/user-interface/queue-management/queue-statistics.md)
- [Creating a new queue](https://support.ninchat.com/ninchat-support/english-new/user-interface/queue-management/create-new-queue.md)
- [Channels](https://support.ninchat.com/ninchat-support/english-new/user-interface/team-channels.md): Iroduction to channels and instructions on how to manage them.
- [Inviting new members to channel](https://support.ninchat.com/ninchat-support/english-new/user-interface/team-channels/invite-to-channel.md): Instructions on how to add a member to a channel, organization, and to a customer queue.
- [Channel settings](https://support.ninchat.com/ninchat-support/english-new/user-interface/team-channels/channel-settings.md): Here you can find instructions on how to edit team channel and public group setting.
- [Creating a new channel](https://support.ninchat.com/ninchat-support/english-new/user-interface/team-channels/create-channel.md): Instructions on creating a new channel.
- [Private conversations](https://support.ninchat.com/ninchat-support/english-new/user-interface/team-channels/private-conversations.md): Private conversations between members of the organization
- [Removing a member from a channel](https://support.ninchat.com/ninchat-support/english-new/user-interface/team-channels/remove-channel-member.md)
- [Organization](https://support.ninchat.com/ninchat-support/english-new/user-interface/organization.md): An introduction to organization management on Ninchat.
- [Manage organization members](https://support.ninchat.com/ninchat-support/english-new/user-interface/organization/manage-organization-members.md): Organization member rights settings
- [Adding new members](https://support.ninchat.com/ninchat-support/english-new/user-interface/organization/manage-organization-members/add-new-member.md): Instructions on how to add an members to a channel, organization, and to a customer queue.
- [Removing a member from the organization](https://support.ninchat.com/ninchat-support/english-new/user-interface/organization/manage-organization-members/remove-member.md): Instructions for removing member from a organization.
- [Queue groups](https://support.ninchat.com/ninchat-support/english-new/user-interface/organization/queue-groups.md): By bundling queues, all chats assigned to the queues included in the bundle are routed to a single queue under one name.
- [Tags](https://support.ninchat.com/ninchat-support/english-new/user-interface/organization/tags.md): Adding tags to the organization.
- [Site configurations](https://support.ninchat.com/ninchat-support/english-new/user-interface/organization/site-configurations.md)
- [Organization canned messages](https://support.ninchat.com/ninchat-support/english-new/user-interface/organization/organization-canned-messages.md): Manage the organization’s shared canned messages in the organization settings.